Customer Reviews

With over 15 years of experience serving Surrey homeowners, we're proud of our reputation for reliable, professional service. Here's what our customers think about working with us.

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Sarah Davis

Google review

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I'm very pleased with the decision I made

James fitted a new boiler and radiators for me. The work was all carried out on time and to budget and I am very pleased with the results.

David Steel

Google review

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Superb service above and beyond

Jay came out to repair a leak from my boiler after hours and repaired and replaced a faulty pipe within the hour superb service above and beyond the normal can’t touch it ‘till Monday mindset.

Holly Jannaway

Google review

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The new boiler is working perfectly

James recently fitted a new boiler for me.  When visiting for the quote he provided clear explanations of my choices and a detailed quote with the different options discussed.

H G

Google review

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Will definitely use in future

Boiler serviced quickly & efficiently. Kept me updated with arrival time etc. Will definitely use in future.

Shurwin Beckford

Google review

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Always arrives when he promises

James from Proper Heat (formerly JRT Heating Services)  is probably the most reliable and conscientious tradesperson I have met recently. He is quick at assessing work needed, always arrives when he promises he will and charges a fair price. Top service.

Natasha Contessa

Google review

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Would recommend to anyone

Jay has replaced my old boiler with a more efficient Baxi Boiler to heat my home. All completed in 2 days. Would recommend Proper Heat (formerly JRT Heating Services) to anyone who has any boiler issues

Chris Legg

Google review

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Would highly recommend

Jay of Proper Heat (formerly JRT Heating Services) agreed to visit at very short notice and quickly identified the issue with my boiler. He was efficient, friendly and his rates were very reasonable.

Elena Kritikos

Google review

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Very professional, friendly

Very professional, friendly, prompt and thorough!

K Yeung

Google review

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I am very happy the boiler is working again

My colleague recommended James to me as the boiler in the loft of my new place did not work. Very efficient and brilliant service!

AllCat E

Google review

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Thanks for doing a great job

From initial contact until job completion we felt confident that we had chosen the correct person for the job.

Mark Bowgen

Google review

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Jay always does a great job

Jay always does a great job this was the third time he has serviced the boiler
Top Man 👍

Andy Sumners

Google review

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Would definitely recommend

James is an excellent boiler engineer, great communication, happy goes above and beyond for customers and vastly exceeded my expectations.

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